Obligatorio para
La Directiva especifica que las siguientes entidades,
tendrán que disponer de un buzón de denuncias
de gestión externa e independiente
Administraciones públicas
El conjunto de orgános conformados para realizar la tarea de administrar y gestionar organismos institucionales y entes del Estado
Empresas de más de 50 trabajadores
Todas las empresas de más de 50 trabajadores sea cual sea su actividad
Pymes y Micropymes
Todo tipo de personas jurídicas de menos de 50 empleados que trabajen con la administración pública
Fondos Europeos Next Generation
Todas las empresas que quieran acceder a los Fondos Europeos Next Generation
La Directiva 2019/1937
Directive 2019/1937 grounds for complaint
- Any public contract, irrespective of the institution involved and the amount involved
- Financial services, products and markets (loans, mortgages, commissions, risks, usury)
- Prevention of money laundering, legal compliance
- Funding of terrorism
- Product safety of goods that can be purchased within the territory of the Union
- Conformity of products, goods and services subject to European legislation, even if it does not affect their safety
- Transport safety (road, rail, air, inland waterway and maritime transport, transport control and surveillance, customs)
- Protection of the environment (town planning, hunting)
- Radiation protection (clinics, hospitals, telecommunication antennae, wifi)
- Nuclear safety (power plants and waste storage and transport)
- Food safety (labelling, shelf-life, additives)
- Control of animal feed and additives
- Animal health (veterinary, pests, pets)
- Animal welfare (bullfighting, abandonment, aggression against animals)
- Public health (risks, hospitals, pharmacy, medication, health policy)
- Consumer protection of products and services, including services provided by the State (administration of justice)
- Protection of privacy and personal data, cross-border data transmissions
- Security of telematic networks and other critical infrastructure (water, gas, electricity and communications)
- IT systems (procedures, access, security loopholes and resilience)
- Any infringements affecting the financial interests of the Union as referred to in Article 325 of the TFEU (from 10,000 €.)
- All infringements relating to the internal market as referred to in Article 26(2) TFEU (captive markets, dumping)
- All infringements of Union competition rules
- Any activity that has received aid granted by States, even if it was not direct Union money
- All breaches as well as infringements relating to the internal market in connection with acts in breach of corporation tax rules
- Any practice aimed at obtaining a tax advantage that defeats the object or purpose of the applicable corporate tax legislation
Our clients
what is viadenuncia?
It is a comprehensive mailbox and communications management service in accordance with the provisions of Directive 2019/1937.
The technical management of communications is carried out through a self-developed programme, hosted in our own infrastructures. The administrative management is carried out by a group of experts in compliance and data protection with a long and well-known track record.
Service features
5 means of communication
Our complaints channel includes the 5 independent and secure communication options set out in the directive:
-Web form
-Telephone call (single telephone number per channel)
-E-mail (@viadenuncia.net)
-Submission by post
-Face-to-face communication
Multi-language
Our channel is available in several languages
Anonymous and trustworthy
Thanks to the absolute control of our communications and infrastructure, we ensure anonymous, secure and reliable reporting
Quality and resilience
We guarantee high quality standards thanks to the many years of experience of each of our partners.
Complaints management
We have a team of lawyers specialised in money laundering, data protection and EU law. At viadenuncia we manage, classify and follow up on complaints with our own procedure that meets the response times required by the Directive.
Data protection
Security and confidentiality at the highest legal and technical level
Impartiality
We offer a secure communication space. Our solution incorporates mechanisms to guarantee the rights of both the whistleblower and the reported person.
Guarantee and simplicity
Our value is to offer an agile, simple and transparent solution to facilitate communication between the consumer, citizen and/or worker and the organization.
Live experience
Capa 8 Asistencial, S.L.
Telecomunicacions i sistemes informàtics
Capa 8 Asistencial, S.L.
Telecomunicacions i sistemes informàtics
Capa 8 Asistencial, S.L.
Telecomunicacions i sistemes informàtics
Capa 8 Asistencial, S.L.
Telecomunicacions i sistemes informàtics
Training
EU Directive 2019/1937 will soon be transposed and the need to implement complaint boxes will become a reality.
For all those who wish to broaden their knowledge, or who wish to get up to date on the Directive, we offer tailor-made training for groups, companies or professionals.
Our training includes ” Complaint Box Management of the 2019/1937 EU Directive”, “Anti-Fraud Measure Plan (AMP)” for those who wish to qualify for Next Generation funds, all of this by our expert lawyers.
Who are we?
different Companies and Associations that shape us.
Contact us
Premises
Sant Cugat del Vallès:
Av. Corts Catalanes, 5
from Monday to Friday
Phone number
93 131 94 32