Obligatorio para

La Directiva especifica que las siguientes entidades,
tendrán que disponer de un buzón de denuncias
de gestión externa e independiente

Administraciones públicas

El conjunto de orgános conformados para realizar la tarea de administrar y gestionar organismos institucionales y entes del Estado

Empresas de más de 50 trabajadores

Todas las empresas de más de 50 trabajadores sea cual sea su actividad

Pymes y Micropymes

Todo tipo de personas jurídicas de menos de 50 empleados que trabajen con la administración pública

Fondos Europeos Next Generation

Todas las empresas que quieran acceder a los Fondos Europeos Next Generation

La Directiva 2019/1937

"Learn more about the 25 grounds for complaint under Directive 2019/1937"

  1. Any public contract, irrespective of the institution involved and the amount involved
  2. Financial services, products and markets (loans, mortgages, commissions, risks, usury)
  3. Prevention of money laundering, legal compliance
  4. Funding of terrorism
  5. Product safety of goods that can be purchased within the territory of the Union
  6. Conformity of products, goods and services subject to European legislation, even if it does not affect their safety
  7. Transport safety (road, rail, air, inland waterway and maritime transport, transport control and surveillance, customs)
  8. Protection of the environment (town planning, hunting)
  9. Radiation protection (clinics, hospitals, telecommunication antennae, wifi)
  10. Nuclear safety (power plants and waste storage and transport)
  11. Food safety (labelling, shelf-life, additives)
  12. Control of animal feed and additives
  13. Animal health (veterinary, pests, pets)
  14. Animal welfare (bullfighting, abandonment, aggression against animals)
  15. Public health (risks, hospitals, pharmacy, medication, health policy)
  16. Consumer protection of products and services, including services provided by the State (administration of justice)
  17. Protection of privacy and personal data, cross-border data transmissions
  18. Security of telematic networks and other critical infrastructure (water, gas, electricity and communications)
  19. IT systems (procedures, access, security loopholes and resilience)
  20. Any infringements affecting the financial interests of the Union as referred to in Article 325 of the TFEU (from 10,000 €.)
  21. All infringements relating to the internal market as referred to in Article 26(2) TFEU (captive markets, dumping)
  22. All infringements of Union competition rules
  23. Any activity that has received aid granted by States, even if it was not direct Union money
  24. All breaches as well as infringements relating to the internal market in connection with acts in breach of corporation tax rules
  25. Any practice aimed at obtaining a tax advantage that defeats the object or purpose of the applicable corporate tax legislation

"The mailbox is one of the requirements to obtain the next generation European funds"

Our clients

what is viadenuncia?


It is a comprehensive mailbox and communications management service in accordance with the provisions of Directive 2019/1937.


The technical management of communications is carried out through a self-developed programme, hosted in our own infrastructures. The administrative management is carried out by a group of experts in compliance and data protection with a long and well-known track record.

Service features

5 means of communication


Our complaints channel includes the 5 independent and secure communication options set out in the directive:
-Web form
-Telephone call (single telephone number per channel)
-E-mail (@viadenuncia.net)
-Submission by post
-Face-to-face communication

Multi-language

Our channel is available in several languages

Anonymous and trustworthy

Thanks to the absolute control of our communications and infrastructure, we ensure anonymous, secure and reliable reporting

Quality and resilience

We guarantee high quality standards thanks to the many years of experience of each of our partners.

Complaints management

We have a team of lawyers specialised in money laundering, data protection and EU law. At viadenuncia we manage, classify and follow up on complaints with our own procedure that meets the response times required by the Directive.

Data protection

Security and confidentiality at the highest legal and technical level

Impartiality

We offer a secure communication space. Our solution incorporates mechanisms to guarantee the rights of both the whistleblower and the reported person.

Guarantee and simplicity

Our value is to offer an agile, simple and transparent solution to facilitate communication between the consumer, citizen and/or worker and the organization.

Live experience

Capa 8 Asistencial, S.L.

Telecomunicacions i sistemes informàtics

Amb aquest sistema podem identificar aquelles deficiències que té la nostra Empresa i gràcies a l’assessorament de viadenuncia com millorar i créixer

Capa 8 Asistencial, S.L.

Telecomunicacions i sistemes informàtics

Amb aquest sistema podem identificar aquelles deficiències que té la nostra Empresa i gràcies a l’assessorament de viadenuncia com millorar i créixer

Capa 8 Asistencial, S.L.

Telecomunicacions i sistemes informàtics

Amb aquest sistema podem identificar aquelles deficiències que té la nostra Empresa i gràcies a l’assessorament de viadenuncia com millorar i créixer

Capa 8 Asistencial, S.L.

Telecomunicacions i sistemes informàtics

Amb aquest sistema podem identificar aquelles deficiències que té la nostra Empresa i gràcies a l’assessorament de viadenuncia com millorar i créixer
viadenuncia_judilex_aspertic

Training

EU Directive 2019/1937 will soon be transposed and the need to implement complaint boxes will become a reality.

For all those who wish to broaden their knowledge, or who wish to get up to date on the Directive, we offer tailor-made training for groups, companies or professionals.

Our training includes ” Complaint Box Management of the 2019/1937 EU Directive”, Anti-Fraud Measure Plan (AMP)for those who wish to qualify for Next Generation funds, all of this by our expert lawyers.

Who are we?

Viadenuncia is possible thanks to the joint work of the
different Companies and Associations that shape us.
Capa8 provides its own telecommunications, systems and software development infrastructure
Lawyers and former magistrates in Criminal Compliance
Multidisciplinary Association of ICT experts
Experts in European Union law and data protection

Contact us

For further information, we recommend that you contact us via the contact form or through these other channels:

  Premises

Sant Cugat del Vallès:
Av. Corts Catalanes, 5
from Monday to Friday

  Phone number

93 131 94 32

Contact form





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