{"id":1956,"date":"2022-03-10T09:24:44","date_gmt":"2022-03-10T08:24:44","guid":{"rendered":"https:\/\/viadenuncia.net\/?page_id=1956"},"modified":"2025-06-27T10:32:52","modified_gmt":"2025-06-27T08:32:52","slug":"faqs","status":"publish","type":"page","link":"https:\/\/viadenuncia.net\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1956\" class=\"elementor elementor-1956\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5674b7cb elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"5674b7cb\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25847900\" data-id=\"25847900\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2504769f elementor-widget elementor-widget-text-editor\" data-id=\"2504769f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>viadenuncia<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678e8eb2 elementor-widget elementor-widget-heading\" data-id=\"678e8eb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xxl\">FAQs <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-56ae576d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"56ae576d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55ac0c0c\" data-id=\"55ac0c0c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a210104 elementor-widget elementor-widget-menu-anchor\" data-id=\"2a210104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"promotors\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a40304 elementor-widget elementor-widget-heading\" data-id=\"7a40304\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">viadenuncia<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e7b6279 elementor-widget elementor-widget-heading\" data-id=\"2e7b6279\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> Everything you need to know about Viadenuncia and Law 2\/2023<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7c69f00c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c69f00c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-70f27ae4\" data-id=\"70f27ae4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c02516b elementor-widget elementor-widget-image\" data-id=\"c02516b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/viadenuncia.net\/wp-content\/uploads\/sites\/3\/elementor\/thumbs\/whistleblower-ptpah1nzft3tj3t35hwkxsefq8vndwwdr418o8efno.png\" title=\"whistleblower faqs\" alt=\"Directiva whistleblower\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-659df225 elementor-widget elementor-widget-text-editor\" data-id=\"659df225\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #993300;\"><strong>1.- What is Law 2\/2023?<\/strong><\/span><\/h2>\n<p align=\"justify\"><span lang=\"ca-ES\"><a href=\"https:\/\/viadenuncia.net\/incorporacio-de-la-directiva-whistleblowers-al-nostre-ordenament-intern-a-traves-de-la-llei-2-2023-de-20-de-febrer\/\"><strong>Law 2\/2023<\/strong><\/a>, of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption, is the law transposing <a href=\"https:\/\/viadenuncia.net\/buzon-comunicacion-empresas-publicas-2019-1937-whistleblowers\/\"><strong>EU Directive 2019\/1937<\/strong><\/a> of the European Parliament and of the Council of 23 October 2019 on the protection of persons who report breaches of EU law into Spanish law.<\/span><\/p>\n<p align=\"justify\"><span lang=\"ca-ES\"><strong>Law 2\/2023<\/strong> makes it compulsory for all public administrations and companies with more than 50 employees to have internal reporting systems so that customers, suppliers, employees and\/or related persons can report irregularities or proposals for improvements to the functioning of the organisation. <\/span><\/p>\n<p align=\"justify\"><span lang=\"ca-ES\">According to <strong>Law 2\/2023<\/strong>, communications must be able to be made in person, in writing (by post or any electronic means) or verbally (by telephone or voice messaging system).<\/span><\/p>\n<p align=\"justify\"><span lang=\"ca-ES\">In addition, the Law establishes the obligation to allow anonymous communications through the internal information channel.<\/span><\/p>\n<h2><strong><span style=\"color: #993300;\">2.- Is Law 2\/2023 in force?<\/span><\/strong><\/h2>\n<p align=\"justify\"><span lang=\"ca-ES\">Indeed, <strong>Law 2\/2023<\/strong> entered into force on 13 March 2023 and<strong><span style=\"text-decoration: underline;\"> is now fully applicable<\/span><\/strong>.<\/span><\/p>\n<p align=\"justify\"><span lang=\"ca-ES\">However, the second transitional provision of the Law states that private sector legal entities with 249 employees or fewer, as well as municipalities with less than ten thousand inhabitants, have until 1 December 2023 to adapt to the new Law and comply with it.<\/span><\/p>\n<h2><strong><span style=\"color: #993300;\">3.- Therefore, is it mandatory to have an internal channel?<\/span><\/strong><\/h2>\n<p>It is not mandatory for all <a href=\"https:\/\/viadenuncia.net\/buzones-de-denuncia\/buzones-pymes-y-micropymes\/\">companies<\/a>, but it is mandatory for all<strong><a href=\"https:\/\/viadenuncia.net\/buzones-de-denuncia\/administraciones-publicas\/\"> public administrations<\/a>,<\/strong> <a href=\"https:\/\/viadenuncia.net\/buzones-de-denuncia\/buzon-empresas-de-50-trabajadores\/\">companies with more than 50<\/a> employees, as well as to be eligible for and manage <a href=\"https:\/\/viadenuncia.net\/medidas-anticorrupcion-y-los-fondos-europeos\/\"><strong>the Next Generation European Funds. <\/strong><\/a><\/p>\n<h2><strong><span style=\"color: #993300;\">4.- And what is the VIADENUNCIA internal channel?<\/span><\/strong><\/h2>\n<p>The <strong>VIADENUNCIA <\/strong>internal channel is the means, in accordance with <b>Law 2\/2023 <\/b>&nbsp;to report alleged irregular practices, internal breaches and unlawful activities within a private organization or public administration that have been carried out by any person who has a relationship with the organization (employees, managers, consumers, suppliers, etc.).<\/p>\n<p><strong>VIADENUNCIA<\/strong> has a specific procedure that guarantees the rights of all parties to the procedure, whether active or passive.<\/p>\n<h2><strong><span style=\"color: #993300;\">5.- What are the communication channels offered by the VIADENUNCIA internal channel?<\/span><\/strong><\/h2>\n<p>VIADENUNCIA&#8217;s internal channel allows communications to be made by the means determined by <strong>Law 2\/2023<\/strong>: telematic (via web form), e-mail, telephone call (which will be recorded), post and personal interview (by appointment).<\/p>\n<p><strong>VIADENUNCIA<\/strong> guarantees the confidentiality of the person informing, if so requested, and prevents any outsider from accessing the information that has been the subject of communication.<\/p>\n<h2><strong><span style=\"color: #993300;\">6.- Which facts can be communicated through the VIADENUNCIA internal channel?<\/span><\/strong><\/h2>\n<p>In accordance with <strong>Law 2\/2023<\/strong>, only facts that fall within the following areas are subject to reporting of infringements or complaints:<\/p>\n<h3>1 Public procurement,<\/h3>\n<h3>2 Financial services, products and markets, and prevention of money laundering and terrorist financing,<\/h3>\n<h3>3 Product safety and conformity,<\/h3>\n<h3>4 Transport safety,<\/h3>\n<h3>5 Environmental protection,<\/h3>\n<h3>6 Radiation protection and nuclear safety,<\/h3>\n<h3>7 Food and Feed Safety, Animal Health and Animal Welfare,<\/h3>\n<h3>9 Consumer protection<\/h3>\n<h3>10 Protection of privacy and personal data, and security of networks and information systems;<\/h3>\n<h3>11 Infringements affecting the financial interests of the European Union;<\/h3>\n<h3>12 Infringements relating to the internal market, infringements of the Union&#8217;s competition rules and aid granted by the States, as well as infringements relating to the internal market in connection with acts that infringe the corporate tax rules or practices whose purpose is to obtain a tax advantage that distorts the object or purpose of the applicable corporate tax legislation.<\/h3>\n<h2><strong><span style=\"color: #993300;\">7.- Do I have to identify myself to make the communication?<\/span><\/strong><\/h2>\n<p>In accordance with <strong>Law 2\/2023<\/strong>, it is not necessary to identify yourself in order to make a communication. The <strong>VIADENUNCIA<\/strong> web form allows you to choose the option of making the communication anonymously, so that not even <strong>VIADENUNCIA<\/strong> professionals will know the identity of the person making the communication.<\/p>\n<h2><strong><span style=\"color: #993300;\">8.- Who will receive my communication in the internal channel?<\/span><\/strong><\/h2>\n<p>Your communication will be received by the person responsible for the system, designated by the administrative body of the entity that owns the system or internal information channel. The communication will first be analysed by an independent person called the internal channel manager, who will carry out an initial analysis of the viability of the communication.<\/p>\n<p><span style=\"color: #993300;\">Anonymity and confidentiality<\/span> are absolute during the investigation and according to the internal rules of each organization, so it is possible that the institution will be informed at the end of the investigation of the communication about the resolution adopted.<\/p>\n<h2><strong><span style=\"color: #993300;\">9.- Once my communication, when will I receive a response?<\/span><\/strong><\/h2>\n<p>Within a maximum period of 7 days you will receive a notice of receipt, and within a maximum period of 90 days you will be notified of the resolution of the procedure, which may be a proposal for a sanction or a dismissal of the case.<\/p>\n<p>If the reported facts constitute <strong>minor irregularities<\/strong>, the organisation or entity shall be informed so that it can solve the matter through its own internal means and\/or through the improvement of its protocols.<\/p>\n<p>If the reported facts constitute a <strong>serious irregularity<\/strong>, the system administrator shall initiate an investigation procedure and prepare a legal report in accordance with <strong>Law 2\/2023<\/strong>.<\/p>\n<h2><strong><span style=\"color: #993300;\">10.- How can I implement an internal channel in my company?<\/span><\/strong><\/h2>\n<p>Request information through the contact form that you will find by clicking <a href=\"https:\/\/viadenuncia.net\/en\/#contacte\">here<\/a>, or through the email i<a href=\"mailto:nfo@viadenuncia.net\">nfo@viadenuncia.net<\/a> and we will contact you to help you implement an internalchannel in your company.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>viadenuncia FAQs viadenuncia Everything you need to know about Viadenuncia and Law 2\/2023 1.- What is Law 2\/2023? Law 2\/2023, of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption, is the law transposing EU Directive 2019\/1937 of the European Parliament and of<a class=\"moretag\" href=\"https:\/\/viadenuncia.net\/en\/faqs\/\"> Read more<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"footnotes":""},"class_list":["post-1956","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/viadenuncia.net\/en\/wp-json\/wp\/v2\/pages\/1956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/viadenuncia.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/viadenuncia.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/viadenuncia.net\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/viadenuncia.net\/en\/wp-json\/wp\/v2\/comments?post=1956"}],"version-history":[{"count":117,"href":"https:\/\/viadenuncia.net\/en\/wp-json\/wp\/v2\/pages\/1956\/revisions"}],"predecessor-version":[{"id":4014,"href":"https:\/\/viadenuncia.net\/en\/wp-json\/wp\/v2\/pages\/1956\/revisions\/4014"}],"wp:attachment":[{"href":"https:\/\/viadenuncia.net\/en\/wp-json\/wp\/v2\/media?parent=1956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}