Viadenuncia offers you a personalized box. It contemplates:
– Company Logo
– Dedicated mailbox
– Unique phone number
– Anonymous Viadenuncia Box
The mailbox allows you to send notifications in the following ways:
– Web form
– Postal mail to Viadenuncia
– Presential atention to our offices
All notifications are reviewed by the ethical mentor assigned to your mailbox (maximum 7 days).
The person who has made the communication will be able to follow up the entire process
If the events reported are minor irregularities, the Company is informed so that it can solve them based on its internal procedures and mechanisms.
Maximum 7 days
If the reported events consist of serious offenses (type of diversion of public funds, harassment, etc.), an investigation process is initiated and a legal report is prepared with the relevant instructions in accordance with Directive 2019/1937
Maximum 90 days
VIADENUNCIA is a tool that allows the most common conflicts in a public administration to be brought to light and lays the foundations for good management and good governance, based on transparency.
Directive 2019/1937 requires public administrations to have a communication channel where workers, suppliers and citizens can report breaches and problems as varied as those related to public procurement, environmental protection, animal welfare, public health, cybersecurity and security of telematic networks and other critical infrastructures such as water, gas, electricity, etc., services and products offered by the same (consumer protection), among others.
The use of a whistleblowing channel is the only way to guarantee anonymity and confidentiality of communications related to irregularities by the administration.
All companies or professionals with less than 50 employees that operate with the public administration or are subject to any of the areas of application of Directive 2019/1937 (money laundering, public health, food safety, animal health and welfare, etc.), must also have a space where consumers, suppliers, collaborators and employees can channel any disagreements.
A complaints channel is an essential tool for detecting the organization’s strengths and weaknesses, as well as a means of preventing and resolving conflicts, which avoids litigation.
The VIADENENCUNCIA model provides the structure with a continuous audit of risks, strengths and weaknesses, and is easily adapted to the needs of each client. Having a whistleblowing channel is a sign of empowerment and maturity for employees, shareholders, partners and the general public, and also denotes the management’s real commitment to transparency and regulatory compliance, in pursuit of excellence.